Two years ago, everything we knew about life went upside down: Our goals, ambitions, and priorities Our notions of work and good governance The state of science and public knowledge...

Translating customer interactions to drive customer loyalty can be a daunting task. Most organizations across different industries struggle to solve the puzzle of managing personalized, fast, effective customer engagement. Most companies are...

Businesses run on what their customers want. Every business may have a social presence, but in today’s world where digital media influences consumers, it is more important for businesses to...