SGA Optimizes Global KYC Compliance While Accelerating Throughput

Financial Crime & Compliance Solutions

Business Situation

A Tier-1 US bank faced a regulatory mandate to remediate 250,000 medium and high-risk entity files across multiple jurisdictions within six months. Fragmented data silos, duplicate profiles, and manual workflows had created a growing backlog that internal teams could not clear at the required pace.

The stakes extended well beyond throughput. Inadequate remediation exposed the institution to regulatory penalties, heightened financial crime risk, and potential enforcement actions. With existing capacity stretched thin and quality assurance under volume pressure, the bank needed a partner capable of delivering surge capacity alongside structural process transformation.

SGA Approach

Engagement Objective
Supported the client in strengthening ESG prioritization through a structured materiality assessment incorporating a double materiality lens, enabling better alignment with strategy, risk management, and reporting.

Key Activities

Identified and defined a comprehensive set of ESG topics aligned with global frameworks (GRI, IFRS S1/S2, QCB Principles, UN SDGs)
Mapped ESG topics across the insurance value chain, including underwriting, investment, and operations
Conducted stakeholder engagement to assess relevance and impact of ESG topics
Identified and prioritized material ESG topics and developed a visual materiality matrix
Updated and aligned ESG KPIs with prioritized topics
Applied a double materiality lens incorporating impact and financial risk perspectives

Execution Approach

Developed a comprehensive universe of ESG topics aligned with global standards and regulatory expectations
Conducted stakeholder engagement to evaluate ESG topics based on business impact and stakeholder importance
Built a structured materiality matrix to support ESG prioritization and disclosures

Refined KPIs and strengthened linkage between material topics, strategy, and disclosures

Related Tags

BFSI Financial Crime & Compliance Solutions

About SG Analytics

SG Analytics (SGA) is a leading global data and AI consulting firm delivering solutions across AI, Data, Technology, and Research. With deep expertise in BFSI, Capital Markets, TMT (Technology, Media & Telecom), and other emerging industries, SGA empowers clients with Ins(AI)ghts for Business Success through data-driven transformation.

A Great Place to Work® certified company, SGA has a team of over 1,400 professionals across the U.S.A, U.K, Switzerland, Poland, and India. Recognized by Gartner, Everest Group, ISG, and featured in the Deloitte Technology Fast 50 India 2024 and Financial Times & Statista APAC 2025 High Growth Companies, SGA delivers lasting impact at the intersection of data and innovation.