Data Operations Approach
When faced with an operational challenge, SGA’s data operations specialists will employ state-of-the-art methodology, applicable experience, and a thorough grasp of the sector to find a solution.
We make it easier to increase sales and improve data flow. We aid businesses by pointing them in the direction of streamlining processes, decreasing overhead, working together with customers, implementing AI-driven workflows, placing emphasis on data governance, and enabling knowledgeable choices by making full use of available data.
We execute data cleansing, validation, and transformation, assuring data correctness and dependability.
In today’s data-driven market, we believe a strong emphasis on data governance is crucial in fostering development and competitiveness.

Advantages of Data Operations Services
Data operations services are quite helpful for businesses. Accurate data can help businesses make more informed decisions and stand out. DataOps aids in compliance with rules and the security of customer data. Budgeting and cost reduction are two other ways data operations services help businesses improve their productivity.
DataOps Services
Data accuracy and compliance are guaranteed through the seamless integration of ongoing verification and transaction monitoring at every stage of the process, from the initial setup and ongoing maintenance of customer and SSI (System Status and Integration) data to the proficient execution of activities like new client onboarding, screening, and risk assessment. Our expertise also extends to facilitating remedial programs, contributing to a higher degree of overall success. We help businesses master the challenges of customer life cycle management. Our comprehensive approach to data governance consulting services frees them from worrying about data quality so they can focus on their core competencies.

We act as facilitators throughout the process and offer comprehensive data governance solutions and guidance. Through streamlined product data setup and upkeep across many asset classes, rigorous price data maintenance, and efficient vendor data administration, we guarantee accurate and up-to-date information. We aid in optimizing organizational action management and decision-making. With the help of our data governance consulting services, businesses can handle intricate trade life cycle processes competently. It helps them focus on strategic expansion while keeping uncompromising data integrity across every element of their operations.

Regarding maintaining compliance and responsibility in the data operations industry, regulatory reporting processes are crucial. Compiling and evaluating necessary data to ensure its correctness and application to the regulatory framework is the first stage of the route. To guarantee that reporting criteria are followed, frequent inspections are carried out. It promotes openness and safety. We also do in-depth analyses of the provided data to conclude it by spotting trends, patterns, and outliers. In today’s strictly regulated world, this dynamic method fosters proactive decision-making, maintains regulatory alignment, and highlights the need for careful data management.

We give service desk help to ensure smooth functioning and speedy problem resolution. To do so, you’ll need to answer a wide range of user questions and technical concerns while offering help at both the L1 and L2 levels. Improved accessibility via the “Follow the Sun” technique ensures round-the-clock service in several time zones. Maintaining round-the-clock availability requires a “Follow the Sun” approach in which support or operations centers are spread across many time zones. The result is that when one group’s workday winds down, another group working in a different time zone begins its shift. It’s convenient since help is available whenever a customer needs it. In addition, we use sophisticated routing to ensure that different categories of requests reach the most qualified support agents. These strategies facilitate efficient problem-solving, lessen downtime, and boost customer satisfaction within the context of data operations.

Why SGA
Who We Work With
Banks/Corporates
Our data solutions across the data life cycle, including data aggregation, ingestion, normalization, governance, visualization, and data operations, enable clients to improve efficiencies and reduce costs.
Asset Managers
We enable asset management firms to establish a leaner data ecosystem that is agile and adaptive, empowering them to make better investment decisions and comply with regulatory requirements.
Data Platforms/Market Databases/Stock Exchanges
We help improve data quality and availability with our data governance and data lifecycle offerings.
Fintech
Our data service offerings allow our clients to focus on core services while we deliver on data, technology, and operations.