AI-Powered Intelligence Enabling the Future of Insurance
Empowering Insurers with AI, Data & Technology
Outcomes We Deliver
Our solutions seamlessly integrate data, AI, and automation to drive measurable impact:
A Data-First Approach to Risk & Underwriting
By consolidating structured and unstructured data sources, we enable insurers to build AI-driven risk models that improve underwriting accuracy, mitigate losses, and enhance policyholder segmentation.
AI-Powered Claims Optimization & Fraud Detection
Advanced machine learning models assess claim legitimacy, detect fraud patterns, and recommend proactive interventions, ensuring faster, more accurate claim settlements while reducing operational costs.
Customer-Centric Engagement & Personalization
With behavioral data and predictive analytics, insurers can offer hyper-personalized products, dynamic pricing, and AI-driven policy recommendations that enhance customer satisfaction and retention.
Automated Regulatory Compliance & Governance
Intelligent compliance automation solutions monitor evolving regulatory landscapes, flag potential risks, and streamline reporting, ensuring insurers remain compliant while reducing administrative burden.
Enhanced Decision Intelligence & Process Efficiency
Agentic AI workflows help automate repetitive tasks, optimize customer interactions, and provide real-time decision support, enabling insurers to focus on high-value strategic initiatives.
Capabilities We Have
Our capabilities combine cutting-edge technology with deep industry expertise to transform the insurance landscape:
Insurance Industries We Serve
Optimizing risk management, customer lifetime value, and policy performance through AI-driven longevity analysis, behavioral segmentation, and actuarial data modeling.
Enhancing underwriting precision, catastrophe risk modeling, and fraud detection with geospatial analytics, AI-powered claims assessment, and automated loss mitigation.
Improving health risk predictions, claims adjudication, and policyholder engagement through AI-driven medical analytics, real-world evidence insights, and digital health innovations.
Life & Annuity Insurance
Optimizing risk management, customer lifetime value, and policy performance through AI-driven longevity analysis, behavioral segmentation, and actuarial data modeling.
Property & Casualty Insurance
Enhancing underwriting precision, catastrophe risk modeling, and fraud detection with geospatial analytics, AI-powered claims assessment, and automated loss mitigation.
Health & Disability Insurance
Improving health risk predictions, claims adjudication, and policyholder engagement through AI-driven medical analytics, real-world evidence insights, and digital health innovations.
Why Partner with Us for Insurance Transformation?
Our Ins(AI)ghts
Case Study
ML-Enabled Targeting: Driving Revenue and Conversion for Insurance Acquisition
SG Analytics partnered with a leading insurance company to optimize its customer acquisition strategy and boost wallet share using an AI-powered, data-driven approach. By deploying an XGBoost ML model on AWS SageMaker, integrating first-, third-, and survey data, and applying SHAP and LIME frameworks for explainability, SGA enabled smarter segmentation and early adopter targeting. The result: a 30% increase in wallet share from low spenders, contributing $25M in new revenue, and a 9% boost in conversion rates for new product offerings.
Case Study
AI-Driven Customer Journey Optimization: Enhancing Satisfaction and Reducing Churn for a Global Insurance Major
SG Analytics partnered with a global insurance company to combat rising churn and low CSat by building a unified customer data platform, deploying AI-driven predictive models, and redesigning touchpoints through journey mapping and VOC insights. The engagement led to a 30% uplift in CSat (from 7.2 to 9.4), a drop in churn, a 24-point increase in NPS, and improved marketing performance through personalized product recommendations. With enhanced first contact resolution and a 15% rise in employee satisfaction, the company achieved a sustainable, customer-centric transformation.
Case Study
AI-Powered Crediting Rate Optimization: Transforming Insurance Client Operations
SG Analytics transformed the crediting rate process for a U.S.-based insurance company by replacing fragmented, spreadsheet-driven workflows with a centralized, cloud-native architecture on AWS. Through process mining, a custom business rules engine, and a three-tier ETL pipeline, the client reduced turnaround time from 7–8 days to just 2–3 hours, automated 80+ hours of manual work per cycle, and achieved 100% data consistency. Real-time dashboards and audit trails enhanced visibility, ensuring compliance, scalability, and cost optimization for future operations.
