Qualitative Market Research Services

If you are looking to derive deep insights into your target market, beyond mere figures; or seeking to enrich numbers with qualitative insights from professionals and specialists, you have landed at the right place.

Qualitative Market Research

Industries We Serve

BFSI (Banking, Financial Services, and Insurance)

Capital Markets

capital markets industry

TMT (Telecom, Media & Entertainment, & Technology)

Other Industries

Enhance Business Insights With

Qualitative Research Consulting

Qualitative research consulting services are important to organizations to gain insights into powerful solutions and strategies that fit their specific needs. They include a plethora of distinct and diverse approaches, intended to complement or act in parallel with ‘hard’ data collected through quantitative methods. SG Analytics’ (SGA) qualitative research consultants, with several years of experience in developing custom research approaches for clients, can tap deeper into consumer behavior, dynamic markets, and industry panoramas.

Our qualitative research solutions are designed to uncover the underlying motivations, perceptions, and behaviors that drive your customers and stakeholders.

Whether you’re launching a new product, refining your brand strategy, or exploring emerging market trends, we provide customized research approaches to deliver meaningful, actionable insights.

Insight-Driven

Qualitative Market Research

Unlock deeper insights and drive strategic decision-making with our qualitative market research services. We specialize in uncovering the motivations, perceptions, and behaviors behind customer choices, helping organizations gain a richer understanding of their markets, stakeholders, and internal dynamics.

Qualitative Research Services

In-depth Interviews

SGA provides professional in-depth interview services in more than 50 worldwide markets. Our professional moderators guide participants through face-to-face interviews, phone/video conferencing, and ensure accurate reporting of in-depth response data necessary for decision-making across various sectors such as ICT, Healthcare, BFSI, CPG, etc. If you are looking for assistance specifically in qualitative research recruitment, we can facilitate that from our own pool of B2B users and international partners. We can also help draft discussion guides, final analyses, and reporting.

Expert Recruitment

Our expert recruitment services offer unmatched quality through rigorous screening, follow ups, and verification. Our in-house panels cater to a variety of markets and industries, where you can find a relevant expert with ease and be assured about their authenticity and backgrounds. Contact us today to learn more.

Focus Groups

SGA offers both online and offline qualitative research focus groups, including screening of participants, moderation, access to state-of-the-art facilities, separate client observation, and live streaming. Additionally, our reporting packages include transcripts, video and audio recordings, key observations, and summaries.

Ethnographic Research

Ethnographic qualitative research capacity entails the investigation of distinct cultures or communities and unearthing rich features. We create a deep dive into the core of your target audience, accompanying it with methods of participant observation, interviews, and careful analytics to reveal specific characteristics of subjects. With years of experience under our belt, we can transition seamlessly across various cultural contexts, identifying key insights in the process.

I-Hut

In-home usage tests (IHUTs) are a popular market research methodology for all stages of product development. As part of the testing, SGA offers end-to-end services to ensure that your product is shipped to targeted audiences for use in their natural environment. Follow-up surveys are conducted to understand consumer sentiments on the usability, efficacy, and quality of product. IHUT research allows you to determine if the product is meeting, exceeding, or underperforming in regard to consumer expectations.

Diary

A versatile research methodology that focuses on observing the present actions and activities of the consumers. We use digital diaries, mobile applications, and online forums to enable participants to record their experiences, ideas, and actions in real time, thus obtaining an abundance of qualitative information. Our diary studies offering provides a unique insight into the background of the target audience and reveal what influences them, what they like and dislike, while making decisions.

Why SGA

Full Service

End-to end project scoping and execution

Flexible Engagement

Ad-hoc, long-term contract, FTE models

Premium Quality

Multi-modal quality assurance

Technology First

Industry leading tools and software.

Transparency

100% recording and live barge-in facility.

Multilingual

40+ global languages.

Digital Approach

Fast and accurate.

Global Panal Access

75+ market across Americas, EMEA, Asia-Pacific, and Middle East.

Domain Expertise

B2B, B2C expertise across technology, financial serivces, healthcare, consumer goods, etc.

Who We Work With

Corporates

Insights that enhance understanding of current and target markets.

Boutique Research Firms

Sector Experts across BFSI, Healthcare, Technology & Media & Entertainment.

Market Research Firms

Key insights that drive strategic inputs for end-clients.

Technology & Management Consultants

Opinion pieces and thought leadership collateral.

Our Ins(AI)ghts

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Qualitative Market Research Methods

Qualitative market research helps businesses uncover deeper insights into consumer motivations, preferences, and behaviors, focusing on understanding the “”why”” behind actions rather than just numerical data. It uses open-ended questions to explore new trends, providing businesses with rich, detailed data that is both exploratory and context-driven. Common techniques include interviews, focus groups, and observation, each offering distinct ways to gather insights. This approach is flexible and adaptive, allowing researchers to adjust focus as new patterns emerge.

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How to Conduct a Market Research Survey?

Market research surveys are essential for businesses to gain direct insights into consumer preferences, behaviors, and opinions. They can be conducted through various methods, including online, paper, telephone, mail, face-to-face, and panel surveys, each serving specific research needs. To ensure successful results, businesses must define the problem, set clear objectives, and target the right audience. Establishing a margin of error and setting realistic timelines also play a key role in obtaining accurate data. Using the right tools and devices streamlines the survey process, improving efficiency. Ultimately, collecting and analyzing survey data helps businesses make informed, data-driven decisions.

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Leverage qualitative research services to access accurate and reliable insights that can transform your business.