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GTM Strategy Build-Up for a Leading Payment Gateway Solution Provider Targeted Toward Emerging South-Asian Markets

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Business Situation

  • A US-based enterprise solution provider specializing in payment gateways wanted to develop a three-to-five-year market strategy for its application programming interface (API) and other value-added services, which were targeted toward emerging South-Asian markets.​
  • The client offered transaction processing and fraud solutions as part of its API portfolio.

SGA Approach

  • SGA supported the client’s enterprise strategy team in understanding its right to play and right to win in non-core markets.
  • Our team identified opportunities in emerging markets (TAM) for the client’s payment services business, including gateways and fraud solutions.​
  • Conducted a deep-dive opportunity assessment involving real-win-worth analysis​.
  • Assessed current go-to-market (GTM) readiness from a customer demand standpoint and identified whitespaces to address.
  • Performed worldwide deep-dive interviews with potential customers, such as merchants and issuers​.
  • Evaluated the client’s GTM readiness through business workshops and client stakeholder interviews (n ~30).
  • Developed a holistic competition view by understanding dominant competitors and their strategic actions in select markets.
  • Enhanced insights by engaging in expert consultations and individual in-depth interviews (IDIs) with subject matter experts and ex-employees of competitor organizations.

Key Takeaways

  • Scenario-based robust GTM plan and recommendations empowered the client’s business strategy teams.
  • Identifying and recommending improvement deltas that would align with market expectations and customer needs were designated as the solution refinement areas that highlighted what needed further optimization.​
  • The client gained specific GTM recommendations on the following aspects.
    • The Right to Play from the Market/Customer Perspective: Creating a clear picture of market demand helped explore customer reactions concerning product and pricing preferences.
    • The Right to Win from the Competition Perspective: Ground-breaking intel based on competitive intelligence allowed the client to understand how to win in markets of interest.

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About SG Analytics

SG Analytics (SGA) is a leading global data and AI consulting firm delivering solutions across AI, Data, Technology, and Research. With deep expertise in BFSI, Capital Markets, TMT (Technology, Media & Telecom), and other emerging industries, SGA empowers clients with Ins(AI)ghts for Business Success through data-driven transformation.

A Great Place to Work® certified company, SGA has a team of over 1,600 professionals across the U.S.A, U.K, Switzerland, Poland, and India. Recognized by Gartner, Everest Group, ISG, and featured in the Deloitte Technology Fast 50 India 2024 and Financial Times & Statista APAC 2025 High Growth Companies, SGA delivers lasting impact at the intersection of data and innovation.

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