Get Focused, Actionable Insights to propel Business Benefits.
iNava Delta provides harmonized Voice of Customer after filtering out all the noise resounding on the web. The intelligence platform offers real-time insights allowing data-driven strategy formulation that helps businesses not just survive but thrive amidst intense competition.
iNava Pi provides real-time insights in the areas of employee engagement, L&D, Rewards and Recognition, and cultivating Better Work Culture, and enables organizations to listen to the Voice of Employee facilitating the setting up of an environment that is conducive to productive employees.
Why iNAVA
Data Indexing Engine
At the heart of inava is an extensive Data Indexing Engine that leverages intelligent text analytics to identify data patterns across sources establishing trends.
NLP/NLG algorithm
With an ever-learning Natural Language Processing Algorithm serving as its backbone, iNava dissects and classifies unstructured reviews, deriving metrics
Smart Analytics and Recommendation
Robust analytics tools automatically analyze data and proactively churn out recommendations while identifying urgent issues that may require addressing.
Feature Engineering
iNava leverages feature extraction and engineering to detect patterns in the data improving model efficiency and feature flexibility, while better representing underlying problems in predictive models.
"I want to keep a close tab on the competitive intelligence in the marketplace to inform a winning sales and marketing strategy."
Head of Competitive Intelligence
"I want to craft targeted messaging based on the key pain-points or the delighters of my own and my competitors products."
Head of Product Marketing
"I want to keep a close tab on the competitive intelligence in the marketplace to inform a winning sales and marketing strategy"
Head of Product Management
Wait, were not done yet!
Sentiment Analysis
Using advanced text analytics and Deep Learning capabilities, iNava engages in contextual text mining extracting subject information from data sources to identify human expression markers.
Predictive Capabilities
Inava uses statistical modeling techniques to conduct diagnostic and perspective analytics that helps derive augmented predictive insights from ML models.
Proprietary Analytical Frameworks
With its robust proprietary analytical capabilities, advanced taxonomy libraries, and digital assets, iNava helps uncover untapped connections and hidden patterns, furnishing forward-looking insights.
Blogs
Things to Consider Before Buying a ‘Voice of Customer’...
In the past, businesses focused on their strengths and leveraged them to earn revenue and market dominance. Changing times and technological advancements...
Blogs
An Ultimate Guide to Sentiment Analysis
What are your customer's thoughts on products or services? This is a question that every business needs to find answers to on a continual basis. The...
Blogs
5 Commonly Made Mistakes While Designing the ‘Voice of...
The plethora of reviews across different sites and the increasing adoption of Voice of Customer (VoC) have helped many organizations leverage the VoC...
Ready to fuel your decisions with real-time intelligence?
