Today, banking customers do not want to visit a branch and wait longer to talk to a customer representative over the phone. They demand a digital experience, and that's where...

The fashion industry is integrating AI to enhance customer experiences. It is also integrated for personalized styling recommendations, sustainability efforts, and trend forecasting. Today, artificial intelligence is set to redefine...

For businesses, it is critical to not only obtain new customers but also to retain existing ones. Despite this, customer retention gets ignored in favor of plans geared toward new...

The customer experience (CX) is emerging as a hot topic as enterprises are grappling with disruptions stemming from new business priorities and changing customer expectations.  Customer-facing brands are now placing...

Broadly speaking, there are two ways to enhance revenue: save more or sell more. What if you could do both, simultaneously?   That’s what consumer insights research delivers — hyper-targeted marketing that saves...