Monitor controversial supplier news for conglomerate
NGO reports covered.
Controversial issues tracked.
Foreign languages covered.
US-based conglomerate with diverse product lines including consumer durable's, food & staples and electronics.
The client wanted to closely monitor controversial news related to its 2,000+ suppliers’ across the globe. The client was unable to track a broad range of events including compliance issues and bankruptcy across its value chain that might pose adverse impact on its reputation.
Based on a detailed understanding of the client’s concerns, SG Analytics adopted the following multi-pronged approach:
SG Analytics' team identified a comprehensive list of sources (including electronic media, NGO reports, blogs, press releases) to gather the required information for all the supplier companies that included private entities as well.
The team developed a model for robust search strings and built automated processes to collect news across 1000+ sources. SG Analytics also established an extensive impact scoring methodology.
We deployed a senior researcher to screen all news items to remove redundant information and ensure quality coverage.
We built reports highlighting the frequency of such issues across companies and regions and performing thorough impact analysis of each controversy.
Reached client’s quality expectation of 95% within first month.
Improved efficiency by 35% via news collection automation.
Significantly reduced clients’ exposure to reputational risks by monitoring their suppliers all around the year.