Client data migration for financial services provider

Client

Europe-headquartered financial service provider who had recently acquired an APAC-based private bank.

OPPORTUNITY

The client wanted to migrate all end-clients of the acquired company onto their own systems. SG Analytics was engaged to ensure that the migration process met the client’s onboarding requirements.

SOLUTION

Based on a detailed understanding of the client’s technology stack, SG Analytics adopted the following multipronged solutions:
  • We deployed a team of four KYC analysts to review the existing KYC information of all the customers.
  • We performed due diligence on all customers based on their risk profile.
  • Our team identified information gaps and liaised with the front office team to collect the necessary information.
  • The client’s quality review team went through our work and signed off on the cases in parallel.

VALUE DELIVERED

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1
Completed due diligence across c. 1500 existing cases within 5 months.
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2
Delivered project within the client’s deadline.
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3
c.50% savings compared to onshore teams.
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4
Created SOP and checklist for the client’s on boarding process.
 

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