Client data migration for financial services provider

Client: Europe-headquartered financial service provider who had recently acquired an APAC-based private bank

OPPORTUNITY: Migrate all clients of the acquired company onto the acquirer’s systems. Ensure that the migration process meets the acquirer’s onboarding requirements.

SOLUTION:

Based on a detailed understanding of the client’s technology stack, SGA’s team adopted the following multipronged solutions:

  • SGA deployed a team of four KYC analysts to review the existing KYC information of all the customers
  • The team identified  information gaps and liaised with the  front office team to collect the necessary information
  • Performed due diligence on all customers based on their risk profile
  • Client’s quality review team went through SGA’s work and signed off on the cases in parallel

VALUE DELIVERED:

  • Delivered project within the client’s deadline
  • c.50% savings compared to onshore teams Created SOP and checklist for the client’s onboarding process
  • Created SOP and checklist for the client’s onboarding process
  • Completed due diligence across c. 1500 existing cases within 5 months

 

Client

Europe-headquartered financial service provider who had recently acquired an APAC-based private bank.

OPPORTUNITY

The client wanted to migrate all end-clients of the acquired company onto their own systems. SG Analytics was engaged to ensure that the migration process met the client’s onboarding requirements.

SOLUTION

Based on a detailed understanding of the client’s technology stack, SG Analytics adopted the following multipronged solutions:
  • We deployed a team of four KYC analysts to review the existing KYC information of all the customers.
  • We performed due diligence on all customers based on their risk profile.
  • Our team identified information gaps and liaised with the front office team to collect the necessary information.
  • The client’s quality review team went through our work and signed off on the cases in parallel.

VALUE DELIVERED

►
1
Completed due diligence across c. 1500 existing cases within 5 months.
►
2
Delivered project within the client’s deadline.
►
3
c.50% savings compared to onshore teams.
►
4
Created SOP and checklist for the client’s on boarding process.
 

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