Employee Availability Management System

Client

A US-based B2B service company.

Opportunity

The client was seeking to create a centralized system to track and record employee availability and projects. The centralized system’s desired specifications included the following features:

Availability tracking for project managers and employees.
Future forecasting to identify over/under utilization of resources.
Identify available resources with appropriate skills.
Streamline vacation process.

Solution

SG Analytics analyzed the existing processes and legacy software to derive a new software architecture that fulfilled the client's requirements:

The team utilized SharePoint Online to design & implement the new system for internal users.
The new solution allowed project managers to indicate the effort and time invest that need to be spent on a given project over a specified time period. The system also allowed to allocate time buffers separately.

The solution has made the internal users extremely satisfied with the new system and has helped the organization to achieve more productivity with the same number of employees.