Quality, a degree of excellence, refers to how good something is compared to similar activities, actions, or products. A business entails several aspects of quality revolving around the goods or services it produces. How good or ‘fit for purpose’ these goods are is deep-rooted in the concept of quality management (QM). Organizations should use various tools and techniques to ensure the product meets quality standards and customer expectations. This tool includes inspection and auditing, process improvement, data analysis, and collaboration tools.
Enhancing Success Through Quality Management
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