Benefits of outsourcing in financial services industry

With increasing competition for business and variability in the service demand for the financial institution; leads to tremendous pressure to manage their operations in most cost efficient and effective manner. Outsourcing of non-core and transactional services such as customer contact center to 3rd... 

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Posted on February 22, 2011

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Indian KPO industry – evolution and the essential skill set requirements

The popularity and maturity over time of the Business Process Outsourcing (BPO) sector led to the evolution of yet another form of global outsourcing known as Knowledge Process Outsourcing (KPO). BPOs aimed at managing the most critical and/or non-critical processes of an organization through technology... 

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Posted on February 3, 2011

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Mobile phone based banking and payment systems

Market Opportunity & Challenges According to business research study conducted by Pune based KPO SG Analytics; there are roughly 0.4 billion current and saving bank accounts in India and 0.7 billion mobile phone subscribers with total population of 1.2 billion people. Also the market research study... 

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Posted on January 12, 2011

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The impact of outsourcing on Indian real estate

Commercial real estate in India – recovering from the downtrend Commercial real estate in India was hit the worst during the economic meltdown in the second half of 2008. Commercial rentals in top metros plummeted by more than 30-40%. Lately, following the residential segment, the commercial segment... 

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Posted on January 12, 2011

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Crude versus Natural Gas price disconnect

A simple analysis of Crude and natural gas prices over the years would depict that these two energy sources have generally traded within a specific range when measured in relative terms with certain periods of divergences as exceptions. When we look at Natural gas as just another source of energy substituting... 

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Posted on January 13, 2010

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Bank Stress Test and its Impact

Introduction Bank stress test is test performed to evaluate the health of the bank and its readiness to endure the impending economic collapse. This test provides clarity to the investors on the health of the banks and in picking out the weak from the strong. Stress tests reflect conditions that are... 

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Posted on August 28, 2009

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Negative EV Companies (Non Banking): A perspective

In our earlier discussion, we spoke of negative EV companies in the Financial Services sector. We also discussed the reasons as to why these companies have a negative EV, laying stress on the possible calculation errors on part of the database providers and structural problems on part of these companies.... 

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Posted on January 13, 2009

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New funds and products launched in December 2008

Equity and ETFs The total number of equity launches in December was significantly lower as compared to that observed in November. The number of active equity launches was high in the first and third week of the month as compared to the second and fourth week. The total active equity launches in the month... 

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Posted on January 8, 2009

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Recruitment Challenges in the KPO industry

We recently presented at the Outsourcing ventures 2008 in Pune on the overall supply side challenges in the KPO industry with specific focus on recruitment challenges. The key takeaways from the analysis were: The market for KPO is huge. Based on conservative estimates, we think the market is worth... 

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Posted on January 6, 2009

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Negative EV Companies: Are these really good investment opportunities?

Negative EV Companies: Are these really good investment opportunities? In today’s global economic scenario, ‘Cash is King’, and why not? Overall, the liquidity has dried, and companies are finding it difficult to fund even their working capital requirements, leave alone acquisitions,... 

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Posted on January 5, 2009

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